Sparkling Strokes

Product Care & Repair

At Sparkling Strokes, each piece is lovingly handmade. With a little care, your jewellery, candles, and resin art will stay beautiful for a long time ✨

Polymer Clay Jewellery Care

Our earrings are lightweight and durable, but still delicate by nature.

  • Avoid contact with water, perfumes, and chemicals
  • Store in a dry, cool place away from direct sunlight
  • Handle gently – do not bend or drop
  • Clean with a soft, slightly damp cloth if needed

Soy Candle Care

To get the best experience from your candles:

  • Trim the wick to 5mm before each burn
  • Allow the wax to melt evenly across the surface during first use
  • Do not burn for more than 2–3 hours at a time
  • Keep away from drafts, pets, and children

Resin Wall Art Care

Your resin pieces are designed to last but need gentle handling:

  • Keep out of direct sunlight to prevent fading
  • Clean with a soft microfiber cloth
  • Avoid harsh chemicals or abrasive materials
  • Handle with care to prevent scratches

Repairs

We understand that accidents can happen 💫

  • Minor repairs (like earring fixes or hardware issues) may be offered case-by-case
  • Contact us with photos and details, and we'll do our best to help
  • Repair costs and shipping (if applicable) will be discussed before proceeding

⚠️ Handmade Note

Each piece is unique, and slight variations or natural imperfections are part of the handmade process and beauty.

📩 Need Assistance?

We're happy to help with care or repair questions anytime:
📧 thesparklingstrokes@gmail.com

With a little love and care, your Sparkling Strokes pieces will continue to shine beautifully 💛

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              Terms & Conditions

              Sparkling Strokes offers products through our online store, subject to these Terms and Conditions. Please read them, along with our Privacy Policy, before using our website or placing an order. These Terms and Conditions apply to your use of sparklingstrokes.com and purchases made through the website, regardless of the device you use to access it. We may update these Terms and Conditions from time to time by publishing a revised version on our website. Any changes will apply from their stated effective date and will not affect orders already accepted. Where required by law, we will notify you of material changes. Nothing in these Terms and Conditions limits your rights under applicable New Zealand consumer protection laws. Headings are included for convenience and do not affect the interpretation of these terms. We recommend keeping a copy for your records.